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Telephone Staff

Phone Staff-The staff of people that will be on the phone with your customers—whether they are making service calls, marketing your business, taking orders, or scheduling appointments is known as a phone staff.  Your satisfaction with the call center you hire is largely contingent on the quality of the job the phone staff does for your business.

Telephone Sales Representatives (TSR)-The representatives that will be selling your product directly to potential customers over the phone are known as telephone sales representatives.

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