Outbound Call Center Glossary
Article Index
Introduction
Call Flow
Consolidated Call Center
Dedicated Agent
DNC Compliance
In-House
Lead
List
List Source
Monitoring Solition
Multilingual Telemarketing
Off-Shore
Outbound Call Center
Outsourcing
Payment Methods
Phone Staff
Report
Service Level Agreement
Shared Agent
Skill Set Diversity
Telemarketing
Types Of Telemarketing
Get Free Telemarketing Quotes
Shared Agent
A telemarketing agent who works on multiple accounts for multiple people is known as a shared agent. S/he may not be as versed in your products specifics because they are not the only ones s/he is representing on the phone to potential customers.
Get FREE Quotes
• Fill out a simple form
• Get quotes from up to four suppliers
• Select the best quote for you and SAVE!
