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When customers come to 360Telemarketing they are looking for price quotes on their specific inbound call center and outbound call center needs, as well as personal responses from you, the vendor.  Based on our experience with the lead platform, and our customer feedback, we have established a list of information that should be included in your lead response. 

For the best results in lead conversion, include the following:

Price Estimate: even if you cannot give an exact price on the requested inbound call center or outbound call center service, a price estimate or range helps the decision process of the customer (and helps the customer call you back for more information!)

Important Dates: Often our customers will have a specific date, or range of dates, in mind for the set-up and start date of their inbound or outbound call center services.  Let customers know immediately if you can meet their needs.

Details about your services: If your inbound call center or outbound call center company has a website, include a link to it in your response. Also make sure to include all of your contact information and your credentials and service offerings. 

Any taxes,and other applicable fees: Let customers know if there will be any unusual fees, taxes, or costs that accompany their telemarketing service request.  

Including all of these things in your prompt response will ensure that each customer has all of the information they need to make a decision—in your favor.  Please see our other articles in the Supplier’s Corner for more helpful hints and tips.

While nothing but truly excellent service can guarantee your leads will turn into customers, 360Telemarketing wants to do our best to ensure you benefit as much as possible from our services.

It has been a pleasure helping you grow your business!  If you would like to sign up for our qualified telemarketing services leads, are not yet signed up as a preferred inbound call center or outbound call center vendor, click here to sign up! 

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