Outbound Call Center Glossary
Article Index
Introduction
Call Flow
Consolidated Call Center
Dedicated Agent
DNC Compliance
In-House
Lead
List
List Source
Monitoring Solition
Multilingual Telemarketing
Off-Shore
Outbound Call Center
Outsourcing
Payment Methods
Phone Staff
Report
Service Level Agreement
Shared Agent
Skill Set Diversity
Telemarketing
Types Of Telemarketing
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Off-Shore
The practice of hiring a telemarketing or inbound call center that is located in a different country is known as “off shoring.” Please see our article about the advantages and disadvantages of using an offshore firm for your telemarketing and inbound call center needs.
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