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What is the penalty for calling a number on the DNC Registry?

If the number was called inadvertently, there is a “safe harbor” for mistakes that will shelter the individual or the organization from penalty if the following can be shown:

 

-the business has written procedures that comply with the do not call legislation

-the business trains its employees in the do not call procedures

-the business tracks and enforces do not call compliance

-the business maintains a current, company-specific list of numbers it may not call

-the business accesses the national registry no more than 31 days before calling any consumer (and documents this process)

-any call made to a number on the registry was made in error

 

However, if a business has not accessed the list, has not updated its own list in the last 31 days, or ignores the boundaries of the do not call legislation, each illegal call can incur up to $11,000 in fines and penalties.

 

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